Terms of Service

Effective date: October 14, 2026

Intervuze is provided by Bake More Pies (“Intervuze,” “we,” “us,” or “our”). These Terms govern access to our website and hiring platform. By accessing or using the service, you agree to these Terms, subject to any acceptance process and nonwaivable rights that apply to you. If your organization has a signed agreement with us, that agreement governs the matters it addresses according to its order of precedence.

Candidates do not become employer customers or agree to employer subscription fees by submitting an application or participating in an interview. Our Privacy Policy explains how personal information is processed. Reading that policy does not waive a legal right or authorize an optional recording or background check.

Accounts and authorized use

Provide accurate account information and keep your credentials confidential. Access only accounts and hiring records you are authorized to use. Employer administrators are responsible for assigning appropriate access within their organization. Contact info@intervuze.com if you suspect unauthorized access.

A person accepting terms for an employer must have authority to bind that organization. Do not share credentials, circumvent access restrictions, interfere with the service, upload malicious files, or use the platform unlawfully.

Hiring services and AI outputs

Intervuze helps employers and recruiting agencies collect resumes, compare application information with job requirements, conduct AI-led voice interviews, and review candidate information. The platform can generate resume assessments, interview transcripts and competency assessments. Employers may configure thresholds that trigger automatic interview invitations. A score can therefore affect progression through screening even though it is not the final hiring decision.

AI outputs can be incomplete, inaccurate or affected by bias. Employers must check relevant outputs against job-related evidence, address errors and provide appropriate human supervision before relying on AI in an adverse employment decision. Intervuze does not guarantee candidate suitability, a hiring outcome, absence of bias, or compliance with every law.

Where offered, a practice run lets candidates try the interview controls with generic questions. It is separate from the hiring interview, is not scored and does not count toward the application. An employer's actual interview invitation is part of a hiring process, not a promise of private coaching feedback.

Employer responsibilities

Employers determine job requirements, screening criteria, permitted users and hiring decisions. Employers must have authority to provide information to Intervuze and must give notices, obtain required authorizations, provide accommodations, respond to applicable requests and preserve required records. Employers must satisfy any applicable independent audit, publication and candidate-notice requirements before covered use of an automated employment decision tool.

Do not use the platform to discriminate unlawfully, including through protected characteristics or unlawful proxies. Use job-related criteria and review their suitability for the role. Do not upload medical records, government identifiers or other sensitive information unnecessary for the agreed hiring process. Any legal duty that independently applies to Intervuze remains our responsibility.

Candidate questions and requests

Contact the employer handling your application about screening criteria, hiring outcomes, incorrect information or a request for human review. Before uploading a resume or starting an interview, contact the employer if you want to request manual resume review, a non-AI interview or an accommodation. Available alternatives and applicable rights depend on the employer's process and the law that applies. Email info@intervuze.com if you need help directing a request.

A support request does not itself establish that processing has been paused. Ask the employer how to proceed before taking the step concerned. Do not include diagnoses or medical records in a general support email. Applicable legal rights are not conditioned on accepting new terms.

AI interviews and audio recording

AI interviews process live audio and produce transcripts and assessment results. In the browser interview, saving an audio recording for employer playback is a separate, optional choice. Intervuze creates that optional browser recording when the candidate selects the recording option. Leaving the option unchecked does not stop live AI processing, transcription or assessment if the candidate continues with the AI interview.

If a telephone alternative is offered, telephone services also process the call. The browser recording choice does not control telephone-service records or AI-provider processing. Review the notice and choices for the channel you use and contact the employer before proceeding if you have questions. These Terms do not replace any recording consent required by law.

Customer materials and personal information

Employers and candidates retain any rights they have in the materials they submit. You give Intervuze the permissions needed to store, process, transmit and display those materials to provide the requested services, carry out authorized instructions and meet applicable legal obligations. These Terms do not grant a general license to train foundation models on candidate information.

For resume requirements scoring, we attempt to remove selected identifying details from a separate scoring copy. Original resume text may be sent to Google to assist that process, and identifying information can remain in AI inputs. The original resume remains in the hiring record. Our Privacy Policy explains this processing and its limits.

Personal information is handled under our Privacy Policy, the employer's applicable notice and any governing data-processing agreement. Privacy requests may be sent to info@intervuze.com. We may need to verify identity and coordinate with the employer. Legal obligations, disputes and other lawful exceptions may affect deletion. Different records have different retention arrangements, as described in the Privacy Policy.

Third-party services and background checks

We use service providers for hosting, AI processing, communications, payments and other functions described in our Privacy Policy. Employers may enable separate assessments or background-check services. Those services require the notices and authorizations applicable to their use.

General Terms acceptance or participation in an AI interview does not authorize a background check. Employers must provide the applicable disclosure, obtain required authorization and follow any required procedures before taking an adverse action based on a report.

Fees subscriptions and cancellation

Employer fees, billing frequency, usage limits, renewal and applicable tier-change or additional-charge arrangements are stated in the accepted checkout terms, subscription terms or signed agreement. See the Pricing page for current standard plans. Candidates are not charged employer subscription fees.

Unless a controlling agreement or nonwaivable law provides otherwise, cancellation takes effect at the end of the current billing cycle and fees for services already rendered are nonrefundable. Contact info@intervuze.com with billing questions. Do not send card numbers or payment credentials by email. Changes to existing commercial terms remain subject to the applicable agreement and required notice or acceptance process.

Intellectual property

Intervuze and its licensors retain their rights in the platform, software, branding and documentation. You may use the service for its authorized purpose under these Terms and any applicable agreement. Do not copy or exploit it in a way that infringes those rights. This section does not transfer ownership of application materials or limit statutory privacy rights.

Availability security and suspension

No online service can guarantee uninterrupted availability or absolute security. Any additional service or security commitments are those stated in an applicable agreement.

We may restrict access as reasonably necessary to address unlawful use, unauthorized access, a material security threat or a material breach of these Terms. Suspension, termination, export and deletion remain subject to applicable agreements and legal obligations. Contact info@intervuze.com with a privacy request even if account access has ended.

Disclaimers and liability

Except as expressly stated in an applicable agreement or required by law, the service is provided “as is” and “as available,” without additional express or implied warranties. We do not guarantee job placement, interview success or a particular hiring outcome.

To the extent permitted by applicable law and subject to a controlling agreement, Bake More Pies is not liable for indirect, incidental, special, consequential or punitive damages arising from use of or inability to use the service. Nothing in these Terms excludes liability, remedies or rights that cannot lawfully be excluded.

Changes and governing law

We will identify the effective date of updated Terms and provide notice of material changes as required by law or the applicable agreement. Where affirmative acceptance is required, we will obtain it before applying the change. Updated terms do not retroactively authorize unrelated uses of previously collected personal information.

These Terms are governed by Florida law, without regard to conflict-of-law rules, subject to nonwaivable rights and protections that apply in another jurisdiction. Candidates' privacy, employment, accommodation and discrimination rights are not waived by this provision.

Contact

Email: info@intervuze.com

Bake More Pies
5019 W. Nassau St.
Tampa, Florida 33607

Privacy Policy

Effective date: October 14, 2026

Intervuze is a hiring platform provided by Bake More Pies (“Intervuze,” “we,” “us,” or “our”). This policy explains personal information processed through our public website and employer hiring services, including resume screening, AI voice interviews and enabled assessments.

Employers determine how they use their hiring records and assessment results. We process candidate information to provide their hiring workflows. We also process information for our website, account administration, billing, support, security and legal obligations. The employer's privacy notice explains its own activities. Our respective roles depend on the actual use, agreements and applicable law.

Contact info@intervuze.com with a privacy question or request. This policy does not replace the employer's candidate notice, authorize an optional recording or background check, or waive your rights.

Information we process

Application information comes from candidates and employers. It includes contact details, resumes, employment and education history, qualifications, application responses and other information submitted for the role. Employers supply job descriptions, requirements and workflow settings. We also process communications sent to support.

Interview information includes live audio processed during AI interviews, responses, transcripts, session and connection information, and generated assessments. In browser interviews, an optional saved audio recording for employer playback is separate from live AI processing. Generated information can include resume assessments, qualification gaps, competency assessments and screening status. These outputs can contain errors.

When an employer enables a third-party assessment integration, Intervuze sends the candidate details needed to initiate and provide that assessment, such as name and contact information. The assessment provider may collect further information directly from the candidate and return results or status to the employer’s hiring workflow. Review the notices supplied for that assessment. A separately enabled background-check service can involve a referral, authorized candidate details and returned status or report information. The employer and background-check provider supply the notices applicable to that process.

Employer account information includes business contacts, account and access records, subscription and billing records, and communications. Payment processors handle payment details for employer subscriptions and return billing and payment-status information to Intervuze. Website and service activity can include device and browser information, page visits, interactions, network information, cookies and similar identifiers.

Documents and responses may contain sensitive information even when it is not requested. Please submit information relevant to the role and avoid unnecessary medical records, government identifiers or other sensitive details in application materials or general support messages.

How information is used

We use application and interview information to provide hiring workflows, compare submitted information with employer requirements, conduct AI interviews, present results to authorized reviewers, deliver invitations and service messages, and support enabled assessments and referrals.

We use account, billing and support information to administer the service, handle payments, respond to requests, resolve technical issues, protect accounts, investigate misuse and meet legal obligations. Website analytics help us understand site usage. Marketing inquiries and related communications are handled separately from an employer's assessment of a candidate.

The employer decides how to use assessment outputs. A configured threshold can trigger an automatic interview invitation and therefore affect progression through screening. AI outputs need appropriate human review and can be challenged with the employer if relevant information is wrong or missing.

AI processing

Intervuze uses Google's Gemini API for AI processing, including live voice interaction and analysis of application and interview information. For resume requirements scoring, we use a separate copy that attempts to remove selected identifying details. Google may receive the original resume text to help identify details for removal. Redaction may be incomplete or unavailable, and identifying information can remain in data processed by AI. The original resume remains in the hiring record.

AI-generated questions, transcripts and assessments can be incomplete, inaccurate or affected by bias. A score is not a guarantee of suitability. Contact the employer about the criteria used for your role, how thresholds affect your application, or incorrect information in an assessment.

Our production Gemini API project uses paid services. Google’s paid-service terms state that prompts and responses submitted through those services are not used to improve Google’s products. This statement describes standard paid API processing, not separate feedback or voluntary data contributions. Google may retain information for security, abuse monitoring and legal purposes under its applicable terms. This provider processing is separate from our retention of hiring records.

Live audio and optional recordings

The browser AI interview processes live audio and creates a transcript and assessment results. Selecting the recording option also allows a saved audio recording for employer playback. Leaving the recording option unchecked means that optional browser playback recording is not created; it does not turn off the live AI processing or transcription used for the interview.

If you use an offered telephone alternative, telephone services process call audio and connection information. The browser recording choice does not control telephone-service records or AI-provider processing. Providers may have separate security, abuse-monitoring and legal retention obligations. Contact the employer before starting if you need an alternative or have a question about the processing involved.

Who receives information

The employer and its authorized hiring team receive application information and relevant interview or assessment results. An employer can receive an optional browser playback recording when the candidate selects that option. Employer exports, downloads and onward disclosures are subject to the employer's own obligations and notices.

We use service providers to host and operate Intervuze, store information, process AI assessments and interviews, deliver emails and calls, process employer subscription payments, and provide website analytics and lead tracking. These providers receive information needed to perform their respective functions.

Employer-enabled third-party assessment providers receive initiation information and supply assessment results or status when their integrations are used. Background-check providers receive information for separately enabled checks under the applicable employer notice and authorization. Follow the notices supplied for those services, including the identity of the provider handling your check.

We may disclose information when required by law, to investigate fraud or security incidents, to protect legal rights, or in connection with a lawful business transaction, subject to applicable protections.

Retention and deletion

Completed optional browser recordings are scheduled for automatic deletion after 14 days from completion, through a daily cleanup process. This period concerns the completed recordings maintained for employer playback. It does not mean that transcripts, assessments, employer downloads, incomplete uploads, backups or provider records are deleted on the same schedule.

We do not currently apply a fixed automatic deletion period to resumes, interview transcripts or assessment scores. These records currently remain stored unless separately removed. A request to remove information is handled by our team in coordination with the relevant employer where needed. You may request deletion by emailing info@intervuze.com. A request may require identity verification and coordination with the employer, and applicable recordkeeping duties, disputes or other lawful exceptions may affect what can be deleted.

The application database is backed up daily, with automated database backups retained for seven days. This backup period does not set the retention period for active hiring records, uploaded files, WordPress data, service-provider records or copies retained by employers.

Privacy requests and corrections

Email info@intervuze.com to request access to, correction of, or deletion of personal information, or to ask a privacy question. Include the email address used in your application and the employer's name so the relevant records can be located. Do not email identity documents or other sensitive records unless necessary verification is requested through an appropriate process.

Requests may require identity verification and coordination with the employer handling the hiring records. Applicable rights, response periods and exceptions depend on the law and the circumstances. Contact the employer about hiring criteria, outcome explanations, an accommodation or reconsideration of an assessment. Email us if you need help directing a request.

Where California privacy law applies, rights may include access, correction, deletion, certain opt-outs from sale or sharing, restrictions on certain uses of sensitive personal information, and equal treatment for exercising rights, subject to applicable conditions and exceptions. Authorized agents may submit requests where permitted by law. We do not require acceptance of new contract terms to exercise a legal privacy right.

Cookies analytics and privacy choices

Our public website includes Google Analytics 4 to measure site activity and WhatConverts lead-tracking technology. Google Analytics enhanced measurement and website conversion tracking are enabled. Cookies and similar technologies can support these functions and the operation of the website and service. Website activity information may include page visits, device and browser information, interactions and related identifiers.

Browser settings can manage some cookies. They do not replace any privacy choice or request method we are required by law to provide.

Security and processing locations

We use account-access restrictions and other measures designed to protect information. No online service can guarantee absolute security. Email info@intervuze.com to report a suspected privacy or security issue, without including passwords or sensitive records in the message.

The application and database are hosted in the United States. Service providers may process information in other countries under their applicable terms and arrangements. This policy does not represent that all processing is restricted to the United States.

Age and alternative application routes

The Gemini-powered screening and interview service is for adults aged 18 and over. If you are under 18, do not submit information for Gemini-powered screening or begin the AI interview. Contact the employer about an age-appropriate application or assessment route. This restriction concerns use of the AI service and does not determine eligibility for employment.

Policy changes and contact

We will update this policy when our practices change and identify its effective date. We will provide any additional notice or choice required for a material change. Updating a policy does not retroactively authorize an unrelated use of previously collected information.

Privacy contact: info@intervuze.com

Bake More Pies
5019 W. Nassau St.
Tampa, Florida 33607